Complete Management
We quite simply do everything for you, taking amazing care of your property and your tenant.
Our most popular service is fully comprehensive - relieving you of all the stresses and worries involved in property management, and leaving you free to get on with more important things!
We will, quite simply, take care of everything — from finding the right tenant, through collecting rent, to dealing with any property-related emergencies. Whatever happens, we're available 24 hours a day, 365 days a year, to cope with any problems your tenants may face — and to look after your property and your interests.
Complete Management includes:
Expert Property Evaluation
We’ll maximise your property's potential with our thorough rental valuation, utilising up to the minute comparable evidence from our city wide, multi-office portfolio.
Property Marketing & Viewings
We handle everything from stunning listings with unrivalled reach, to seamless viewings attracting the right tenants for your property.
Tenant Sourcing & Selection
Our meticulous tenant screening process guarantees reliable and responsible occupants.
Tenant and Guarantor referencing
With our comprehensive full background checks you can rest easy knowing your property is in good hands.
Lease Negotiation & Coordination
We’ll handle all negotiations and coordinate the let, ensuring it aligns with your preferences and requirements.
Landlord Responsibilities
We ensure you meet your landlord responsibilities. Including organising Electrical and Gas safety records when due.
Agreement & Standing Order Preparation
We handle the paperwork, preparing the tenancy agreement and setting up standing orders for rent payments.
Reliable Rent Transfers
Enjoy reliable monthly rent transfers, typically within 3-5 working days.
Monthly Statements
You’ll receive a detailed rental income statements every month without fail.
Annual Reports
A comprehensive income and expenditure report will be sent to you (and/or your accountant)
Proactive Rent Management
We manage late payments, negotiate tenancy extensions, keeping you in the loop at all times.
Tenancy Extensions
We’ll negotiate lease extensions based on your instructions.
Ongoing Legal Compliance
Whilst managing your landlord responsibilities, your property manager will keep you informed of all legislative updates.
Rental Review
We’ll notify you when a rental review is due in line with statutory guidelines
Tenant Check-in
Welcoming new tenants, conducting a thorough walkthrough, and ensuring they understand the terms of their lease and the amenities available.
Notifying utilities companies
Providing occupant details and accurate meter readings to ensure a smooth transition of services.
Tenancy inspections
Conducting regular inspections of the property to ensure it is being maintained in good condition and addressing any issues that may arise.
Managing maintenance issues
Serving as the primary contact for tenants when they encounter maintenance problems, ensuring their concerns are addressed promptly and efficiently.
Coordinating third party organisations
Liaising with organisations, such as the block management company addressing any communal or building-wide issues that may affect the property.
Resolving maintenance issues
Managing and resolving maintenance requests, from minor repairs to more significant issues, to ensure the property remains in excellent condition.
Tenant check-out
Overseeing the check-out process, including conducting a final inspection, provide thorough reports, and ensuring the return of keys.
Managing dilapidation issues
Communicating with property owners about any damages or wear and tear that need to be addressed, and coordinating necessary repairs or maintenance.
Optional Extras for Added Assurance
Secure Deposit Management
Your deposit is securely held in a client-bonded account, ensuring compliance and protection for both parties.
Insurance Protection
We arrange Legal Indemnity and Rental Protection insurance, safeguarding you against legal disputes and tenant default.
Renters' Right Bill 2025
The Renters' Rights Bill will be the biggest change for Landlords in over 30 years, with many new rules and obligations. Find out what you need to know, with our guide.
- Video overview
- Section 21 notice abolition
- End of periodic tenancies
- Rental bidding ban
- Decent Homes Standard / Awaabs Law
- Anti-discrimination rules
