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Transparent landlord fees
We're always totally transparent about our fees – we’re open and straightforward about what we charge for our services.
But if anything isn’t 100% clear, or if you have any questions, do get in touch. We’d be very happy to hear from you.
Expert Property Evaluation
We’ll maximise your property's potential with our thorough rental valuation, utilising up to the minute comparable evidence from our city wide, multi-office portfolio.
Property Marketing & Viewings
We handle everything from stunning listings with unrivalled reach, to seamless viewings attracting the right tenants for your property.
Tenant Sourcing & Selection
Our meticulous tenant screening process guarantees reliable and responsible occupants.
Tenant and Guarantor referencing
With our comprehensive full background checks you can rest easy knowing your property is in good hands.
Lease Negotiation & Coordination
We’ll handle all negotiations and coordinate the let, ensuring it aligns with your preferences and requirements.
Landlord Responsibilities
We ensure you meet your landlord responsibilities. Including organising Electrical and Gas safety records when due.
Agreement & Standing Order Preparation
We handle the paperwork, preparing the tenancy agreement and setting up standing orders for rent payments.
Reliable Rent Transfers
Enjoy reliable monthly rent transfers, typically within 3-5 working days.
Monthly Statements
You’ll receive a detailed rental income statements every month without fail.
Annual Reports
A comprehensive income and expenditure report will be sent to you (and/or your accountant)
Proactive Rent Management
We manage late payments, negotiate tenancy extensions, keeping you in the loop at all times.
Tenancy Extensions
We’ll negotiate lease extensions based on your instructions.
Ongoing Legal Compliance
Whilst managing your landlord responsibilities, your property manager will keep you informed of all legislative updates.
Rental Review
We’ll notify you when a rental review is due in line with statutory guidelines
Tenant Check-in
Welcoming new tenants, conducting a thorough walkthrough, and ensuring they understand the terms of their lease and the amenities available.
Notifying utilities companies
Providing occupant details and accurate meter readings to ensure a smooth transition of services.
Tenancy inspections
Conducting regular inspections of the property to ensure it is being maintained in good condition and addressing any issues that may arise.
Managing maintenance issues
Serving as the primary contact for tenants when they encounter maintenance problems, ensuring their concerns are addressed promptly and efficiently.
Coordinating third party organisations
Liaising with organisations, such as the block management company addressing any communal or building-wide issues that may affect the property.
Resolving maintenance issues
Managing and resolving maintenance requests, from minor repairs to more significant issues, to ensure the property remains in excellent condition.
Tenant check-out
Overseeing the check-out process, including conducting a final inspection, documenting the property's condition, and ensuring the return of keys.
Managing dilapidation issues
Communicating with property owners about any damages or wear and tear that need to be addressed, and coordinating necessary repairs or maintenance.
Optional Extras for Added Assurance
Detailed Check-in/Check-out Reports
We provide thorough reports at the start and end of each tenancy, documenting the property's condition to prevent disputes.
Secure Deposit Management
Your deposit is securely held in a client-bonded account, ensuring compliance and protection for both parties.
Insurance Protection
We arrange Legal Indemnity and Rental Protection insurance, safeguarding you against legal disputes and tenant default.